Analyzing the Direct Relationship between Every-Single Dimensions of Service Quality and WOM with a Particular Multidimensional Scale of WOM Behavior

Autor:	Şevki Ulema, Merve Bulut
Rok vydání:	2021
Předmět:	Service quality Scale (ratio) Tourism Leisure and Hospitality Management Word of mouth Business Data mining computer.software_genre computer
Zdroj:	Journal of Quality Assurance in Hospitality & Tourism. 23:983-1010
ISSN:	1528-0098 1528-008X
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::8db734749dd5e5f12df57c32e58a2826 https://doi.org/10.1080/1528008x.2021.1934622 Zobrazit plný text záznamu