Humanizing the Machine
| Autor: | Robert Lightfoot, Robert Michael Fowler, Bruce Gooch |
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| Rok vydání: | 2017 |
| Předmět: | |
| Zdroj: | Communications in Computer and Information Science ISBN: 9783319587523 HCI (30) |
| DOI: | 10.1007/978-3-319-58753-0_80 |
| Popis: | This paper discusses the problem associated with sophisticated computer controlled machines that achieve 100% accuracy in the lab and far less accuracy in the field because they are typically operated by unskilled, illiterate, or a non-native speaking person. A particular case study is described, in which the typical LCD screen with cryptic messages showing the status of the machine or the steps necessary to complete the task at hand often left the operators guessing the next step, which led to incorrect inputs, resulting in incorrect outputs. |
| Databáze: | OpenAIRE |
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