Retail Clothing Returns: A Review of Key Issues

Autor: Elisabeth Karlsson, Yingli Wang, Michael Browne, Sharon Cullinane
Rok vydání: 2019
Předmět:
Zdroj: Contemporary Operations and Logistics ISBN: 9783030144920
DOI: 10.1007/978-3-030-14493-7_16
Popis: Global online shopping has been increasing over the past decade, as new shopping formats, technology and consumer behaviour continuously interact. Return rates in this sector range from around 20–60% depending on specific product characteristics. There is very little literature (particularly of an academic nature) on either the logistics or the environmental consequences of the logistics associated with these returns. This paper addresses this gap by analysing reverse logistics in the clothing industry, the challenges it faces and its environmental consequences and suggests some policy implications.
Databáze: OpenAIRE