Towards an Evaluation of the Effects of Laws

Autor: Sidsel Sverdrup
Rok vydání: 2003
Předmět:
Zdroj: Evaluation. 9:325-339
ISSN: 1461-7153
1356-3890
DOI: 10.1177/13563890030093006
Popis: This article addresses the utilization of time-series data of complaints in evaluating the effects of laws and regulations. Information on complaints is a frequently used data source in consumer research, especially in research on consumer satisfaction and dissatisfaction. Often such data exist as time-series data, and in the case of laws, the time-series data available usually are time-series of numerical data. On the basis of such data, in combination with the development of a set of evaluation criteria, and utilizing principles from goal evaluation, the possibilities of evaluation are discussed. This article is a methodological contribution which suggests that there are several advantages applicable to the evaluation of laws utilizing time-series of databases of complaints data. The article also discusses the elaboration of problems of measurement and interpretation encountered when attempting to evaluate intended, long-term effects of legislation by means of such data.
Databáze: OpenAIRE