The task dilemma in human service organizations and its impact on efficacy A possible solution developed out of the theory of society of ürgen Habermas
| Autor: | Raoul Blindenbacher |
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| Rok vydání: | 1999 |
| Předmět: | |
| Zdroj: | European Journal of Social Work. 2:131-138 |
| ISSN: | 1468-2664 1369-1457 |
| DOI: | 10.1080/13691459908413812 |
| Popis: | In modern societies the professional social worker within human service organizations suffers from a phenomenon which can be called a task dilemma. According to this model, social service agencies are confronted daily with two ideal types of basic tasks: social integration and system integration. It is the paradox of these agencies that they are asked to fulfil both basic tasks, although the accomplishment of one works against the accomplishment of the other. The problem which will be discussed in this article is that both tasks must be accomplished, but each requires a different structure. Consequently, the task dilemma provokes a structure dilemma which necessarily diminishes work quality in this type of organization. The task dilemma will be explained according to specific elements of the theory of society derived from Habermas (1987a, 1987b). Using this approach, a new conceptual design will be derived which allows social work organizations to consciously and constantly determine their basic ... |
| Databáze: | OpenAIRE |
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