| Popis: |
Police officers are often concerned by the unpredictability of what they term “emotionally disturbed person” or “EDP” calls, and they can become frustrated by the amount of time it takes to resolve such calls and provide persons with mental illnesses access to treatment.1 Despite these frustrations, police officers do accept such encounters as part of their police role.2 In fact, our own university police were recently commended by a psychologist who observed two officers using verbal techniques to calm down an extremely agitated adolescent male in the emergency department. When asked by the psychologist, these officers noted that a recent crisis intervention and risk management training provided by the authors had helped them understand how to resolve such situations without the use of force or restraints. |
