How strategy map works for Ontario's health system
| Autor: | Yee‐Ching Lilian Chan |
|---|---|
| Rok vydání: | 2009 |
| Předmět: |
Strategic planning
Balanced scorecard Process management Public Administration business.industry Geography Planning and Development Management Monitoring Policy and Law Political Science and International Relations Health care Strategic control Christian ministry Strategic management Business Marketing Strategy map Healthcare system |
| Zdroj: | International Journal of Public Sector Management. 22:349-363 |
| ISSN: | 0951-3558 |
| DOI: | 10.1108/09513550910961628 |
| Popis: | Purpose – The purpose of this paper is to exemplify the evolving applications of balanced scorecard and strategy map in the healthcare sector. This paper seeks to describe a number of innovative approaches adopted by healthcare organizations and health systems in their implementation of Kaplan and Norton's strategy map and balanced scorecard. Although strategy map and balanced scorecard are useful strategic management tools, policy makers and decision makers should be well‐informed about implementation issues and challenges of their adoption in healthcare organizations and health systems.Design/methodology/approach – The paper is based on a literature review of the applications of strategy map and balanced scorecard in healthcare organizations and health systems. Also publications of the Ministry of Health and Long‐Term Care and its agencies are examined to assess the strategic priorities and plans for Ontario's health system.Findings – From the literature review and case studies cited, an increasing use ... |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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