| Autor: |
Mark Roth, Andreas Wittmer |
| Rok vydání: |
2021 |
| Předmět: |
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| Zdroj: |
Classroom Companion: Business ISBN: 9783030795481 |
| DOI: |
10.1007/978-3-030-79549-8_12 |
| Popis: |
In the field of human factors, errors and accidents in workplaces are analysed and explained using different models. The aim of human factors is to understand the roots of accidents. This includes analysing interactions between humans and other humans or humans and machines, as well as environments that can prevent or at least minimise human error. The culture hereby presents an important aspect with a considerable influence on human factors. Many aspects such as business, industry or nationality can influence culture, whereby the latter is especially important for multi-national organisations such as airlines. Airlines implement a wide array of measures to prevent human errors such as Crew Resource Management or standardised communication as part of standard operating procedures (SOPs). These measures are complemented by a “Just Culture” promoting integrity and collective learning to further minimise human errors. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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