Reliability Analysis of a Smart Parking Information System: The Case of Hong Kong
Autor: | Chi Kin Leung, Ruiqu Ma, Patrick T.I. Lam |
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Rok vydání: | 2021 |
Předmět: |
Computer science
media_common.quotation_subject 020206 networking & telecommunications Context (language use) 02 engineering and technology Information security Computer security computer.software_genre Computer Science Applications Backup Server Smart city 0202 electrical engineering electronic engineering information engineering Information system 020201 artificial intelligence & image processing Quality (business) Electrical and Electronic Engineering computer media_common |
Zdroj: | Wireless Personal Communications. 119:1681-1701 |
ISSN: | 1572-834X 0929-6212 |
DOI: | 10.1007/s11277-021-08301-w |
Popis: | Smart cities are aimed at improving citizens’ life quality. However, they also bring unintended pitfalls of information insecurity, and these have not been studied sufficiently in an empirical way. System reliability as one of the quality attributes of information security, was investigated within the context of smart parking information system due to its close relevance with the ongoing smart city development globally. Through fuzzy fault tree analysis with the aid of structured interviews, it was found that a failure in a central system server may be caused by malicious attacks, human errors, and hardware and software failures. Survey results showed that improving firewalls and renewing recovery plans are necessary to defend against rampant malicious attacks; human errors as a non-technological factor may be reduced by well-planned training programs besides good operational governance and a timely recovery plan. Although system downtime is unavoidable, it can be reduced by proactive solutions including data backup and the provision of redundant servers and power supplies. All in all, an integrated approach is needed to mitigate against system unreliability. |
Databáze: | OpenAIRE |
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