Categories of Change Triggers in Business Processes
| Autor: | Angelika Kaplan, Kiana Busch, Robert Heinrich, Anne Koziolek |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
Scheme (programming language)
Process management Business process business.industry Process (engineering) 05 social sciences 020207 software engineering 02 engineering and technology Business process management Categorization 0502 economics and business 0202 electrical engineering electronic engineering information engineering Information system Software system business computer 050203 business & management Risk management computer.programming_language |
| Zdroj: | SEAA |
| Popis: | Business processes need to constantly adapt due to changes in their environment and requirements. Therefore, one of the main activities in business process management is the management of changes. To effectively manage changes, there is a need for categorization of change triggers in business processes. However, existing categories of change triggers are limited to information systems and neglect the change triggers of business processes. We conducted a review with a well-defined methodology to identify categories of change triggers in business processes. This paper presents a generic categorization scheme of change triggers in business processes based on the results of the review. The new categorization scheme can serve as a checklist to elicit the possible future business process changes and, thus, support the process of change and risk management. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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