The Role of Victim Embarrassment in Explaining Why Apologies Affect Reported (But Not Actual) Forgiveness

Autor:	Noelia A. Vasquez, Alexander G. Santelli, Yasaman Kashefi, C. Ward Struthers, Careen Khoury, Kyle Nash, Rebecca E. Young, Curtis E. Phills, Melissa Pang, Zdravko Marjanovic
Rok vydání:	2014
Předmět:	Linguistics and Language Forgiveness Psychotherapist Sociology and Political Science Social Psychology media_common.quotation_subject Embarrassment Affect (psychology) Language and Linguistics Education Anthropology Psychology Social psychology media_common
Zdroj:	Journal of Language and Social Psychology. 33:517-525
ISSN:	1552-6526 0261-927X
DOI:	10.1177/0261927x14520983
Popis:	This research examines the mediating role of victims’ embarrassment in explaining why apologies from transgressors sometimes affect victims’ reported forgiveness, but not actual forgiveness toward transgressors. Victims sometimes insincerely communicate forgiveness following a transgressor’s apology because they feel put on the spot and embarrassed and try to escape the awkwardness of such situations. The results of an online experiment supported our hypothesis by showing that victim embarrassment mediated the relation between a transgressor’s apology and victims’ reported forgiveness but not between a transgressor’s apology and victims’ experienced forgiveness.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::83d635bf87474b6c26bba8f8215b83e6 https://doi.org/10.1177/0261927x14520983 Zobrazit plný text záznamu