Strategic Visibility in Enterprise Social Media: Implications for Network Formation and Boundary Spanning
| Autor: | Charles Steinfield, Wietske Van Osch |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
Information Systems and Management
Knowledge management Computer science business.industry 05 social sciences Visibility (geometry) Boundary spanning Network structure 02 engineering and technology Management Science and Operations Research Computer Science Applications Management Information Systems Network formation Multinational corporation 020204 information systems 0502 economics and business 0202 electrical engineering electronic engineering information engineering Social media business 050203 business & management |
| Zdroj: | Journal of Management Information Systems. 35:647-682 |
| ISSN: | 1557-928X 0742-1222 |
| DOI: | 10.1080/07421222.2018.1451961 |
| Popis: | Effective workgroups engage in team boundary spanning, that is, using communication ties as conduits to critical external resources. The proliferation of enterprise social media (ESM) and the associated increase in visibility of people, content, and interactions, has resulted in a widespread assumption that unlimited visibility improves boundary spanning. Consequently, the ESM literature has generally ignored the sentry functions of teams and failed to examine the possible strategic nature of visibility choices by ESM groups. Using log and content data from 655 ESM-based workgroups at a multinational enterprise, we contribute a deeper understanding of the distinct ways that ESM visibility—bounded or unbounded—is leveraged strategically to evoke diverse network structures, which in turn have implications for distinct boundary-spanning activities. Practically, these findings show that ESM present a unique opportunity for workgroups to simultaneously sustain multiple virtual spaces—with varying level... |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|
| Nepřihlášeným uživatelům se plný text nezobrazuje | K zobrazení výsledku je třeba se přihlásit. |