Application of Personas in the Design of Augmentative Alternative Communication Devices

Autor: Ann M. Bisantz, Jennifer M. Seale, Katrina Fulcher, Neeraja Subrahmaniyan, D. Jeffery Higginbotham, Haesik Min, Todd E. Hutchinson
Rok vydání: 2013
Předmět:
Zdroj: Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 57:1022-1026
ISSN: 1071-1813
2169-5067
DOI: 10.1177/1541931213571228
Popis: Augmentative Alternative Communication (AAC) aids are devices that help individuals with speech impairments communicate. Currently, the design and development of AAC devices does not follow a usercentered design philosophy. This affects the quality of life of individuals who are in need of AAC devices. Individuals with the progressive disease Amyotrophic Lateral Sclerosis (ALS) are a population for which AAC is of critical importance. Due to the ALS individuals’ physical capabilities and constraints, there are challenges in involving the user population in a user-centered design process. This paper recommends the application of the methodology of persona development derived from the field of interaction design/usercentered design to solve some of the existing problems in the design of AAC devices for this population. This research demonstrates how current user-centered design methodologies can be adapted to develop personas of individuals with ALS and more generally, how user-centered design should be integrated into the design of AAC devices to enhance the quality of life of individuals with communication impairments.
Databáze: OpenAIRE