Structural Relationship Between Quality of Medical Service, Patients’Emotional Attachment, Customer Satisfaction, and the Customer Behavioral Intention of Small and Medium Hospitals

Autor:	Yeon-Sook Lee, Ae-Jun Park
Rok vydání:	2019
Předmět:	Service (business) media_common.quotation_subject Customer satisfaction Quality (business) Business Marketing media_common
Zdroj:	The Korean Journal of Health Service Management. 13:27-38
ISSN:	2288-0666 2093-5986
DOI:	10.12811/kshsm.2019.13.2.027
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::80fde85c7cb01c4a23765f6ed6a224fd https://doi.org/10.12811/kshsm.2019.13.2.027 Zobrazit plný text záznamu