User Centred Design model (G2C2G) for rural e-governance projects
| Autor: | V. M. Chariar, Lalit K. Das, Charru Malhotra |
|---|---|
| Rok vydání: | 2009 |
| Předmět: |
Knowledge management
Public Administration Sociology and Political Science business.industry ComputingMilieux_LEGALASPECTSOFCOMPUTING Technocracy E-governance Public administration User centred design language.human_language Computer Science Applications Information and Communications Technology Tamil language Government-to-citizen Business Rural area |
| Zdroj: | International Journal of Electronic Governance. 2:378 |
| ISSN: | 1742-7517 1742-7509 |
| DOI: | 10.1504/ijeg.2009.030528 |
| Popis: | ICT has the potential to spawn innovative means of wealth generation in rural areas by providing timely information and public services. However an in-depth analysis of RASI in Tamil Nadu State of India, indicates that such e-government projects are usually designed from the perspective of bureaucrats, technocrats or donor bodies rather than from the perspective of the villagers. Based on a User Centred Design (UCD) approach, this paper proposes an inclusive strategy, titled Government to Citizen to Government (G2C2G), for designing rural e-governance projects that could address the needs of both the government and the governed. |
| Databáze: | OpenAIRE |
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