Influence of TQM (Total Quality Management) on Organisation's Service Performance in Public Higher Learning Institutions
| Autor: | Zainuddin Zakaria, Norchahaya Johar, Noh Ab Majid, Zuriyati Ahmad, Mazlin Athirah Mazlan |
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| Rok vydání: | 2018 |
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| Zdroj: | Proceedings of the 1st Economics and Business International Conference 2017 (EBIC 2017). |
| DOI: | 10.2991/ebic-17.2018.75 |
| Databáze: | OpenAIRE |
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