Measuring E-Mail Induced Information Overload from a Capacity Perspective: A Research Model and Pilot Test
| Autor: | Nikolai Sobotta, Erik Nessling |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
Operations research
Computer science 05 social sciences Perspective (graphical) Construct validity Professional communication 02 engineering and technology Confirmatory factor analysis Electronic mail Information overload Risk analysis (engineering) 020204 information systems 0502 economics and business 0202 electrical engineering electronic engineering information engineering 050211 marketing Pilot test Reliability (statistics) |
| Zdroj: | HICSS |
| DOI: | 10.1109/hicss.2016.637 |
| Popis: | E-mail plays an important role in private and professional communication by overcoming space and time differences. But, there is also a shady side: information overload caused by e-mails. Existing research investigates single antecedents of e-mail induced information overload and neglects existing research from the broader domain of information overload. Therefore, we investigate causes of information overload for e-mail as technology and its dependencies by drawing on limited human capacity. To reflect limited human capacity, we make use of the theory-based model of factors affecting information overload and develop a research model and measurement scales. The evaluation of the measurement model through a pilot test with 137 participants and a confirmatory factor analysis revealed valid measurement scales and high values for construct validity and reliability. |
| Databáze: | OpenAIRE |
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