Outsourcing and public universities performance in Nigeria, the mediating effect of trust
| Autor: | Haruna Isa Mohammad |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Transaction cost
Organizational Behavior and Human Resource Management business.industry Strategy and Management media_common.quotation_subject 05 social sciences 0211 other engineering and technologies Core competency 02 engineering and technology Management Science and Operations Research Structural equation modeling Outsourcing 021105 building & construction 0502 economics and business Position (finance) Quality (business) Relevance (information retrieval) Marketing Construct (philosophy) business 050203 business & management media_common |
| Zdroj: | Journal of Global Operations and Strategic Sourcing. 13:275-300 |
| ISSN: | 2398-5364 |
| Popis: | Purpose Outsourcing has become part of organizational strategy for achieving efficiency and effectiveness. This study aims to examine outsourcing and public universities’ performance in Nigeria, the mediating effect of trust. Design/methodology/approach The study used 353 respondents as sample size drawn from 12 public universities across the six geo-political zones of the country. The study used partial least squares structural equation modeling (PLS-SEM) using ADANCO 2.0.1. Findings The study found significant relationships between outsourcing and quality of teaching and research (core activities) and outsourcing and the quality of other activities (non-core). Also, the study found a significant relationship between outsourcing and low-cost. While the study supports the position of transaction cost economics and relational theories, in contrast, it has not supported the core competence theory. Generally, the study found that outsourcing significantly affects public universities’ performance in Nigeria, and trust partially mediates the relationship. Research limitations/implications The study, such as any other research, has limitations. The study is only limited to public universities and the research has not included students in its survey. Practical implications Managers of public universities are always looking for ways to reduce costs and enhance the quality of their activities. This study has demonstrated the relevance of outsourcing activities in Nigerian Public Universities. Therefore, managers should focus on outsourcing in areas that have not been outsourced but have the potentials of efficiency and effectiveness if outsourced. Furthermore, the study broadens the understanding of promoting an environment of trust in outsourcing; therefore, managers should encourage trust with their vendors to achieve the desired outcomes of outsourcing. Originality/value This study examines the mediating effect of trust on the relationship between outsourcing and public universities’ performance in Nigeria empirically, drawing on the core and non-core activities of the universities. The study has contributed to the discourse on outsourcing and public universities’ performance in Nigeria. The study also unveiled the contribution of outsourcing activities in public universities in Nigeria, and how trust as a uni-dimensional construct mediates in achieving outsourcing that contributes to the public university system. Finally, the study also contributed to the understanding that universities can outsource some of their core competences and achieve performance. |
| Databáze: | OpenAIRE |
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