Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach

Autor:	Karim Errajaa, Sabrina Hombourger-Barès, Anne-Françoise Audrain-Pontevia
Rok vydání:	2022
Předmět:	Marketing
Zdroj:	Journal of Retailing and Consumer Services. 68:103087
ISSN:	0969-6989
DOI:	10.1016/j.jretconser.2022.103087
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::7e11cdc6e324f74a7320ce79263c361b https://doi.org/10.1016/j.jretconser.2022.103087 Zobrazit plný text záznamu Full Text from ScienceDirect