Popis: |
This paper describes the problem of task distribution received through the electronic document management system. The fuzzy-production model underlying the solution to this problem is described. Based on the proposed model, a software package was developed for decision-making support of task performers selection, its structure is presented. A model of task distribution is considered taking into account its forecast values. The basic steps in forecasting model construction are described. The effectiveness of this approach for task distribution, based on workload indicators of specialists with different levels of working capacity and qualifications, is shown. |