Process coordination, project attributes and project performance in offshore-outsourced service projects
| Autor: | Cem Canel, Yajuan Wang, Yi Liu |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
Service (systems architecture)
Process management Process (engineering) Computer science business.industry Project implementation media_common.quotation_subject 05 social sciences Context (language use) Top-down and bottom-up design Modularity Interdependence Management of Technology and Innovation 0502 economics and business Organizational learning 050211 marketing Business and International Management business 050203 business & management media_common |
| Zdroj: | International Journal of Project Management. 36:980-991 |
| ISSN: | 0263-7863 |
| Popis: | Interfirm process coordination is pivotal for offshore outsourced service project success. Via knowledge-based and organizational learning view, this study explores the effectiveness of process coordination in the dyadic client-provider relationship. We investigate the influence of interactive and implicit coordination on project performance under contingencies of project modularity and complexity, which determine interfirm interdependencies from the top down and from the bottom up. The objectives are to comprehend the two approaches to coordinating and integrating partners' endeavors during project implementation and to unveil their interactions with project context. Our theoretical and empirical analyses show how the effectiveness of process coordination depends on project attributes individually and jointly. |
| Databáze: | OpenAIRE |
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