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This study aimed to review the public sports facilities maintenance management practice managed by the Local Authority (LA) and the Stadium Corporation (SC) in Malaysia. This study is also intended to explore differences in the practice of the public sports facilities maintenance management based on respondents and facilities background as well as comparing two models of public sports facility management organizations. The study is based on the maintenance effectiveness model developed by Cholasuke, Ramnik Bhardwa and Jiju Antony (2004). The sample consists of 105 maintenance management staffs from 13 LA and 7 SC in Malaysia. The purposive sampling technique was used for sample selection of this study. A Likert scale questionnaire was adapted and used for the study and after that, it underwent a process of validity and reliability within the local context. Descriptive statistics are used to describe the basic features of the data in a study by using frequencies, percentages, mean, and standard deviation. Meanwhile, nonparametric test such as Mann–Whitney U, Kruskal–Wallis, and Wilcoxon T-test were used for inferential analysis. From the data analysis, it showed that the LA is more effective than the SC in terms of maintenance management for public sports facilities as a whole. The result for each effectiveness maintenance success factors showed that LA is more effective in the management of public sports facilities maintenance compared to the SC in Malaysia based on the factors such as organizational structure maintenance, planning and scheduling maintenance, maintenance information management, human resource management, and maintenance contract management. However, SC is only effective in continuous improvement factor. This study is expected to provide important information to help sports administrators understand related issues in the maintenance management of sports facilities, thus helping to improve the quality of sports facility maintenance management in Malaysia. |
