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Process enactment involves two kinds of interaction in a PCE (Process Centered Environment): human-environment interaction and environment-mediated human cooperation. In order to provide relevant and useful support to process performance, both kinds of interaction need to be modeled and supported by PCE's process formalisms and mechanisms. Indeed, as processes are dynamic and evolvable, human process performance and human-human interaction may lead to inconsistencies between process enactment and process performance states. PEACE's (Process-centered Enactable and Adaptable Computer-aided Environment) solution to handling such inconsistencies is (i) to provide a process modeling formalism based on the autoepistemic logic that allows to represent in the enactment state, all the knowledge provided from performers-even if it is not definitive or partial-and (ii) to mediate social interaction by providing explicit protocols based on the multi-agent paradigm. |
