Strategy the Quality Improvement Services Tourism of Cileutuh Geopark as a World Destination
| Autor: | M. Rosul Asmawi, Erialdy Erialdy, Teuku Fajar Shadiq, Agus Iwan Mulyanto, Sutarman Sutarman |
|---|---|
| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | The Journal of Social Sciences Research. :60-65 |
| ISSN: | 2411-9458 2413-6670 |
| DOI: | 10.32861/jssr.72.60.65 |
| Popis: | The success in managing the Geopark Cileutuh Sukabumi tour by providing quality services and facilities that can be determined by developing these tourist destinations. Purpose Want to know tourist satisfaction factors and analysis of the most dominant factors in influencing tourist satisfaction Geopark Cileutuh Sukabumi. The population is the guests who stay at the Geopark Cileutuh Sukabumi. Samples were taken as many as 100 tourist respondents using the Non-Probability Sampling technique. The research method used was the Accidental sampling approach, namely the technique of determining the sample based on chance, that is, who happened to meet the researcher can be sampled if deemed suitable. Based on statistical data analysis, the indicators in this study are valid and the variables are reliable. Conclusion on testing the classical assumptions, multicolonierity-free regression model, heteroscedasticity does not occur, and is normally distributed. The order of each individual variable with the most influence is regression coefficient variable 0.316, regression coefficient 0.271, regression coefficient responsiveness 0.201, and regression coefficient reliability of 0.197 while the variable that has the greatest influence, low with a regression coefficient of 0.165. So from these results, the Cileutuh Sukabumi Geopark needs to maintain in terms of service on several components that are considered by tourists to be good and need to fix and improve things that are still lacking in the element of service. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|