Artifacts Use in Safety Critical Information Transfer: A Preliminary Study of the Information Arena
| Autor: | Shari Simone, Dyana Burns-Conway, Jamie Tumulty, Vinay Vaidya, Marcelo G. Cardarelli, Jason Cervenka, Peter Hu, Yan Xiao, Danny Ho, Ayse P. Gurses |
|---|---|
| Rok vydání: | 2007 |
| Předmět: |
Information transfer
Engineering business.industry 05 social sciences Mission critical Mobile computing Poison control Information technology 050109 social psychology Context (language use) Artifact (software development) Computer security computer.software_genre Data science Medical Terminology 0502 economics and business 0501 psychology and cognitive sciences business computer Personally identifiable information 050203 business & management Medical Assisting and Transcription |
| Zdroj: | Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 51:343-347 |
| ISSN: | 1071-1813 2169-5067 |
| DOI: | 10.1177/154193120705100441 |
| Popis: | Highly skilled professionals in mission critical work domains communicate complicated, critical information, frequently under time pressure. For example, sustained operations require shift work, which results in hand-offs of responsibilities and need of information transfers. There is a growing interest to support their communications through advanced information technology. We observed usage of information artifacts in a pediatric intensive care unit to study information transfers to guide the design of support technology. In contrast to published studies, we examined the context of supporting environment that contains rich information sources gathered or tailored for verbal discourses. We called the supporting environment “information arena.” Clinicians prepare for their personal information arena as well as the shared information arena (e.g., paper notes, charts, mobile computers). Patterns of artifact uses during discourses revealed several distinct roles of artifacts, as well as constraints on design of such artifacts. For example, artifacts in shared information arena should be easily manageable to support fluid and dynamic conversation flow. We also uncover several potential future roles for information artifacts to support information transfer. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|