SC-Com: Spotting Collusive Community in Opinion Spam Detection

Autor: Chong-kwon Kim, Hyungho Byun, Sihyun Jeong
Rok vydání: 2021
Předmět:
Zdroj: Information Processing & Management. 58:102593
ISSN: 0306-4573
DOI: 10.1016/j.ipm.2021.102593
Popis: In many cases, our decision-making process is closely related to online reviews. However, there have been threats of opinion spams by hired reviewers increasingly, which aim to mislead potential customers by hiding genuine consumers’ opinions. Opinion spams should be filed up collectively to falsify true information. Fortunately, we can spot the possibility to detect them from their collusiveness. In this paper, we propose SC-Com, an optimized collusive community detection framework. It constructs the graph of reviewers from the collusiveness of behavior and divides a graph by communities based on their mutual suspiciousness. After that, we extract community-based and temporal abnormality features which are critical to discriminate spammers from other genuine users. We show that our method detects collusive opinion spam reviewers effectively and precisely from their collective behavioral patterns. In the real-world dataset, our approach showed prominent performance while only considering primary data such as time and ratings.
Databáze: OpenAIRE