Determinants of knowledge seeking in professional virtual communities
| Autor: | Hui-Min Lai, Yung-Fu Chang, Chin-Pin Chen |
|---|---|
| Rok vydání: | 2014 |
| Předmět: |
Knowledge management
Knowledge quality business.industry Theory of planned behavior General Social Sciences Knowledge seeking Human-Computer Interaction System quality Arts and Humanities (miscellaneous) Organizational behavior Developmental and Educational Psychology Personal knowledge management Personal motivation Human decision business Psychology |
| Zdroj: | Behaviour & Information Technology. 33:522-535 |
| ISSN: | 1362-3001 0144-929X |
| DOI: | 10.1080/0144929x.2013.864709 |
| Popis: | As knowledge management systems within organisations, professional virtual communities (PVCs) are popular knowledge-seeking tools, which bring together geographically dispersed members from outside of the organisations. An increasing number of employees use PVCs for knowledge seeking, knowledge exchange and problem solving at work. Why do members choose to receive knowledge from other community members in PVCs needs to be understood. This paper extends Ajzen's [1991. The theory of planned behaviour. Organizational Behavior and Human Decision Processes, 50 (2), 179–211] theory of planned behaviour to elicit external beliefs in terms of personal motivation, as well as technological and social factors, and to examine the relative importance of these factors. According to this study's online survey of 323 members in three PVCs, the results show that the significance of beliefs, such as system quality, compatibility, trust, knowledge growth and knowledge quality, in creating positive attitudes towards knowledg... |
| Databáze: | OpenAIRE |
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