Gendered Identities in the Work of Overseas Tour Reps

Autor:	Amel Adib, Yvonne Guerrier
Rok vydání:	2004
Předmět:	Organizational Behavior and Human Resource Management media_common.quotation_subject Gender studies Gender Studies Leisure industry Sexualization Emotional labor Empirical research Perception Heterosexuality Sociology Construct (philosophy) Social psychology Tourism media_common
Zdroj:	Gender, Work and Organization. 11:334-350
ISSN:	1468-0432 0968-6673
Popis:	Gender construction within the tourism and leisure industry is under-researched. In this article, we draw on empirical research on overseas tour reps to consider the ways in which men and women working alongside each other in the same feminized role ‘do gender’. In particular we explore how these workers deal with the particular dilemmas of the sexualization of women at work and the men reps’ potential threat to their heterosexuality, in a role where the boundaries between work and play are ambiguous. We argue that reps reveal masculinities and femininities that comply with traditional expectations. Young men reps are portrayed in ‘laddish’ terms in relation to their engagement with alcohol and sexual relationships with guests. Women reps emphasize their role as providers of emotional labour and taking control of guests’ perceptions and report refraining from sexual relationships with guests. Even within the same work role in this case study, men and women appear to construct different work identities.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::7777406d145389b068765a9aa69596d9 https://doi.org/10.1111/j.1468-0432.2004.00234.x Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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