Popis: |
Standards and innovation are often perceived as antithetic, but recent works on innovation have emphasized the role that standards play in the commercial success of new goods and services. The paper reviews and analyses the latest literature to investigate the relationship between standards and innovation, with a special focus on the service sector, which is now acknowledged as the driving force of modern economies. This relationship is complex and research in this field is currently limited. It is generally accepted that standards have a positive effect on innovation but it is recognized that standards can, on occasion, prevent innovation and reduce opportunities for further improvements. The main perspectives identified in the literature are “knowledge”, “network” and “transactional cost”. Considering standards as a channel to facilitate and to diffuse innovation, a conceptual framework is proposed. |