Bundling Processes Between Private and Public Organizations
| Autor: | Christian Ikas, Marlen Jurisch, Armin Sharafi, Petra Wolf, Helmut Krcmar |
|---|---|
| Rok vydání: | 2011 |
| Předmět: |
business.industry
Process (engineering) Strategy and Management media_common.quotation_subject Information technology Usability Library and Information Sciences Public relations Identification (information) Public reporting Economics Business sector Quality (business) Business and International Management Marketing business Qualitative research media_common |
| Zdroj: | Information Resources Management Journal. 24:28-45 |
| ISSN: | 1533-7979 1040-1628 |
| DOI: | 10.4018/irmj.2011040103 |
| Popis: | Businesses are aching under the burdens entailed by public reporting duties while public administrations are faced with rising cost pressures. Fostered by the diffusion and maturation of information technology, businesses put forth growing demands in regard to the quality, integration and usability of public services. An effective means of meeting these challenges is through the identification and bundling of processes caused by reporting duties. Incorporating corresponding concepts from the business sector, to the authors develop an approach for process bundling tailored to public organizations. The authors demonstrate the approach on waste management reporting duties. This paper provides guidance for practitioners striving to optimize information flows and reduce redundancies within B2G contacts. As a result, both public administrations and businesses benefit from a more straightforward and cost-efficient provision of public services. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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