Teamwork Supported by Interaction Technology: The Beginning of an Integrated Theory
| Autor: | Jeroen M. van der Velden, J. H. Erik Andriessen |
|---|---|
| Rok vydání: | 1993 |
| Předmět: |
Structure (mathematical logic)
Teamwork Integrated information theory media_common.quotation_subject computer.software_genre Electronic mail Task (project management) Videoconferencing Human–computer interaction Conceptual model Organizational communication Psychology Social psychology computer media_common |
| Zdroj: | European Work and Organizational Psychologist. 3:129-143 |
| ISSN: | 0960-2003 |
| DOI: | 10.1080/09602009308408583 |
| Popis: | Modern organizations are often faced with the problem of communication and co-ordination over large distances. Interaction technology such as electronic mail (e-mail) systems and videoconferencing are developed to cope with this problem. Work and organizational psychologists are challenged to provide theories and concepts for the analysis and design of these systems. A conceptual model is presented, which is based on building blocks from cognitive psychology, group dynamics, organizational communication theory, and media theory. A laboratory experiment framed on the basis of this model shows that certain problem-solving tasks can be performed equally well by mediated teams, even when they are supported only by an audio channel. Video-channels do not add much support for the task execution. However, the interaction situation has consequences for the interaction processes, i.e. mediated groups have to structure their interaction very clearly. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|