The strategic value of servitization: A quality management perspective

Autor: Muratcan Erkul, Hale Kaynak, Subhajit Chakraborty
Rok vydání: 2021
Předmět:
Zdroj: Quality Management Journal. 28:176-189
ISSN: 2575-6222
1068-6967
DOI: 10.1080/10686967.2021.1962774
Popis: We propose a typology suggesting varying extent of servitization for manufacturing firms in different industries that could help them improve their firm performance. We suggest that contemporary ma...
Databáze: OpenAIRE