The strategic value of servitization: A quality management perspective
Autor: | Muratcan Erkul, Hale Kaynak, Subhajit Chakraborty |
---|---|
Rok vydání: | 2021 |
Předmět: | |
Zdroj: | Quality Management Journal. 28:176-189 |
ISSN: | 2575-6222 1068-6967 |
DOI: | 10.1080/10686967.2021.1962774 |
Popis: | We propose a typology suggesting varying extent of servitization for manufacturing firms in different industries that could help them improve their firm performance. We suggest that contemporary ma... |
Databáze: | OpenAIRE |
Externí odkaz: |