Benchmarking and balanced scorecard: case study of the Brazilian electricity distribution sector

Autor:	Fernanda G. Borger, Carlos Márcio Vieira Tahan, Francisco Anuatti Neto, Marcelo Ap. Pelegrini
Rok vydání:	2009
Předmět:	Electric power distribution Economic research Engineering management Balanced scorecard business.industry Benchmark (computing) Distribution (economics) Operations management Benchmarking business
Zdroj:	IET Conference Publications.
DOI:	10.1049/cp.2009.0860
Popis:	This paper explores one aspect of the benchmarking program that has been developed by the Brazilian Electrical Energy Distribution Companies Association (ABRADEE) at the Institute of Economic Research Foundation (FIPE). It presents the methodology adopted in the choice of information to be used as a benchmark. The methodology developed is a combination of the concepts of benchmarking and balanced scorecard.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::7141843ec1c286ad625ebf5445c4d454 https://doi.org/10.1049/cp.2009.0860 Zobrazit plný text záznamu