A Latency Effect for Mobile Phone Investments by Micro-Entrepreneurs

Autor: P. Vigneswara Ilavarasan, Mark R. Levy, Han Ei Chew
Rok vydání: 2012
Předmět:
Zdroj: Media Asia. 39:99-108
ISSN: 2377-6277
0129-6612
DOI: 10.1080/01296612.2012.11689924
Popis: As the fastest diffusing ICT in history, the mobile has attracted substantial scholarly interest. However, the historic penetration rate of the mobile phone in the developing world seems discordant with the paucity of evidence linking mobiles to productivity gains in micro-enterprises. In this study, we address the dilemma. We are seeing mobile phones everywhere but in the productivity statistics. We believe that there is a disconnect between mobile phone penetration rates and productivity statistics because businesses take time to learn how to exploit the technology for productivity gains. Findings from our study indicate there is latency between the time of mobile phone adoption and the time when this adoption starts to generate economic value. We estimated that it would take approximately three years for the benefits of mobile phone use in business processes to surface in the economic statistics. Practitioners and researchers should take this finding into consideration especially in the planning phase ...
Databáze: OpenAIRE