Do morally disengaged employees withdraw from customer-oriented citizenship behavior in response to customers’ uncivil behavior?
| Autor: | Arpita Agnihotri, Saurabh Bhattacharya, Suraksha Gupta |
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| Rok vydání: | 2023 |
| Předmět: | |
| Zdroj: | Journal of Business Research. 165:114027 |
| ISSN: | 0148-2963 |
| DOI: | 10.1016/j.jbusres.2023.114027 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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