Scenario Development for Decision Support System Evaluation
| Autor: | James W. Gualtieri, Emilie M. Roth, William C. Elm, Scott S. Potter |
|---|---|
| Rok vydání: | 2002 |
| Předmět: |
Engineering
Decision support system Process management Knowledge management business.industry 05 social sciences A domain Cognition 050105 experimental psychology Domain (software engineering) Medical Terminology Development (topology) 0501 psychology and cognitive sciences Set (psychology) business 050107 human factors Medical Assisting and Transcription |
| Zdroj: | Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 46:357-361 |
| ISSN: | 1071-1813 2169-5067 |
| DOI: | 10.1177/154193120204600330 |
| Popis: | This paper introduces a methodology for developing scenarios representative of the cognitive and collaborative challenges inherent in a domain of practice for evaluating Decision Support Systems (DSS). Explicit links are made between particular aspects of the DSS and specific cognitive and collaborative demands they are intended to support. The effectiveness of the DSS in supporting performance can then be systematically probed by creating scenarios that are informed by an understanding of individual and team cognitive processing factors, fundamental relationships within the domain, and known complicating factors that can arise in the domain to challenge cognitive and collaborative performance. This paper introduces a set of explicit artifacts to systematically create such scenarios to provide feedback on the viability of the DSS design concepts (e.g., are the hypothesized positive impacts of the DSS realized?), as well as feedback on additional unanticipated requirements for support. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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