The relationship between exhibitors’ perception of service recovery and switching intention - Focusing on the moderating effect of switching barriers

Autor:	Heyryon Lee, Seo-yeon Ban
Rok vydání:	2018
Předmět:	Perception media_common.quotation_subject Switching barriers Business Marketing Service recovery media_common
Zdroj:	Korea Trade Exhibition Review. 13:1-19
ISSN:	2287-173X
DOI:	10.16938/ijtfs.2018.13.2.001
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::6f09c05d475d8a1c477b049d5c5ee6f7 https://doi.org/10.16938/ijtfs.2018.13.2.001 Zobrazit plný text záznamu