ISO 9241-11 Revised: What Have We Learnt About Usability Since 1998?

Autor:	Nigel Bevan, Jim Carter, Susan Harker
Rok vydání:	2015
Předmět:	Property (philosophy) Knowledge management User experience design Computer science business.industry ISO 9241 Perspective (graphical) Context (language use) Usability Product (category theory) business Outcome (game theory)
Zdroj:	Human-Computer Interaction: Design and Evaluation ISBN: 9783319209005 HCI (1)
Popis:	A revision is currently being undertaken of ISO 9241-11, published in 1998 to provide guidance on usability. ISO-9241-11 defines usability in terms of effectiveness, efficiency and satisfaction in a particular context of use. The intention was to emphasise that usability is an outcome of interaction rather than a property of a product. This is now widely accepted. However, the standard also places emphasis on usability measurement and it is now appreciated that there is more to usability evaluation than measurement. Other developments include an increasing awareness of the importance of the individual user’s emotional experience as discretionary usage of complex consumer products and use of the World Wide Web have became more widespread. From an organisational perspective, it is now appreciated that usability plays an important role in managing the potentials risks that can arise from inappropriate outcomes of interaction. The revision of ISO 9241-11 takes account of these issues and other feedback.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::6ec3dc77352dec7822a23c077f399588 https://doi.org/10.1007/978-3-319-20901-2_13 Zobrazit plný text záznamu