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Governance in Information and Communication Technology (ICT) is a relevant area of research and practice. The Audit Court of the Union (ACU) periodically evaluates all Brazilian Federal Public Organizations in order to disseminate the importance of implementing good governance system and raising awareness of positive contribution of adopting Good Practices. As a result of these evaluations, it is clear that evolution of ICT Governance in Federal Public Administration (FPA) in Brazil is growing slowly. The number of organizations that effectively adopt good governance practices is low when compared to all other FPAs. This article presents results of a survey conducted at Public Organizations that have improved capability (iGovTI) stages according to the ACU. The iGovTI is the index of governance in which the organization is inserted, it can be (initial, basic, intermediate and enhanced). Knowing this, this survey collected used practices and identifies the profiles of organizations and their interviewees. As main results, we recognize that the Good Practices used in Enhanced Organizations are the same known in academia as well as in industry (for instance, COBIT, ITIL, CMMI, MPS.Br, PMBOK). Another relevant result is the evidence that even Enhanced Organizations do not adopt practices in topics considered relevant, including project management, information security and risk management. |
