Usability Assessment of Academic Digital Libraries: Effectiveness, Efficiency, Satisfaction, and Learnability

Autor: Judy Jeng
Rok vydání: 2005
Předmět:
Zdroj: Libri. 55
ISSN: 0024-2667
DOI: 10.1515/libr.2005.96
Popis: This study is to develop and evaluate methods and instruments for assessing the usability of digital libraries. It discusses the dimensions of usability, what methods have been applied in evaluating usability of digital libraries, their applicability, and criteria. It is found in the study that there exists an interlocking relationship among effective ness, effi ciency, and satisfaction. It provides operational cri teria for effectiveness, effi ciency, satisfaction, and learn ability. It discovers users’ criteria on ”ease of use,” ”or gani za tion of in formation,” ”terminology and labeling,” ”visual attractiveness,” and ”mistake recovery.” Common causes of ”user lostness” were found. ”Click cost” was examined.
Databáze: OpenAIRE