Conducting longitudinal studies of behavior using interactive voice response technology

Autor:	James C. Mundt, Dan Walter, M. W. Perrine, John S. Searles
Rok vydání:	1997
Předmět:	Human-Computer Interaction Interactive Voice Response Technology Telephone survey Linguistics and Language Human–computer interaction Computer science Emerging technologies Interactive voice response Computer Vision and Pattern Recognition Language and Linguistics Software
Zdroj:	International Journal of Speech Technology. 2:21-31
ISSN:	1572-8110 1381-2416
DOI:	10.1007/bf02539820
Popis:	Interactive voice response (IVR) systems represent a convergence of automated computerized interview techniques with telephone survey research. This convergence affords unparalleled opportunities for conducting longitudinal behavioral research. Our experiences, after several years of conducting multiple IVR studies investigating the circumstances and consequences of daily alcohol use patterns, continues to generate excitement regarding the research potential of this methodology. This article discusses design and implementation considerations, and potential pitfalls, for others interested in conducting this type of research. The discussion is structured around: (1) IVR script development, (2) programming implementation issues, (3) research administration of longitudinal IVR studies, and (4) database management and hardware configuration issues: The future of IVR research and further integration of developed and emerging technologies are also discussed.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::6dc3b61ff17492192228fc24dca580af https://doi.org/10.1007/bf02539820 Zobrazit plný text záznamu Full text from SpringerLink