The Critical Role of Information System Integration in a Horizontal Merger

Autor:	Andre de la Harpe, Thomas Thurner
Rok vydání:	2019
Předmět:	Information Systems and Management business.industry Strategy and Management 0502 economics and business 05 social sciences Information system 050211 marketing Telecommunications business 050203 business & management Computer Science Applications Information Systems
Zdroj:	Journal of Cases on Information Technology. 21:1-13
ISSN:	1548-7725 1548-7717
DOI:	10.4018/jcit.2019100101
Popis:	This article reports on a horizontal merger of two insurance companies and their failure to properly integrate their information systems. The task that was supported by both well-founded market research and external consultants proved more challenging than thought due to the complexity and interconnectedness of related business processes. The main difficulties arose in the area of skill development, skill retention, and management buy-in. Thereby, this article adds valuable insights to the stream of case studies of merger and acquisition activities through providing deeper insights into IS integration, which is by most contributions treated as a black box.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::6cde0cb25aa98dadd356b6d85f4347e6 https://doi.org/10.4018/jcit.2019100101 Zobrazit plný text záznamu