The Impact of Social Reputation Features in Innovation Tournaments: Evidence from a Natural Experiment

Autor:	Swanand J. Deodhar, Samrat Gupta
Rok vydání:	2023
Předmět:	Information Systems and Management Computer Networks and Communications Library and Information Sciences Information Systems Management Information Systems
Zdroj:	Information Systems Research. 34:178-193
ISSN:	1526-5536 1047-7047
DOI:	10.1287/isre.2022.1118
Popis:	With firms increasingly relying on external knowledge resources for solving complex problems, the role of digital platforms, which make this external search efficient, has become significant. For such platforms, of which Kaggle is an example, a perennial challenge is to elicit high-quality solutions from their voluntary contributors. To this end, our work underscores the importance of platform-wide design decisions for the quality of solutions that the platform's users generate. We show that a social feature that offers reputational gain may lead to significant quality improvements. Therefore, we recommend that platforms should view such features more favorably and include them. In addition, our work also suggests that firms that are using digital platforms to engage with external knowledge sources should time their activities, keeping in mind platform-wide design changes given that such changes can directly impact the firm's surplus.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::6c96419b9ab33dad34a3eacd03220c3e https://doi.org/10.1287/isre.2022.1118 Zobrazit plný text záznamu