Perception of the quality of care, work environment and sleep characteristics of nurses working in the National Health System

Autor: Teresa Gómez-García, María José Martínez-Madrid, en nombre del Grupo Syce-Reticef, María Teresa Moreno-Casbas, Emma Alonso-Poncelas, Gema Escobar-Aguilar
Rok vydání: 2018
Předmět:
Zdroj: Enfermería Clínica (English Edition). 28:230-239
ISSN: 2445-1479
Popis: Objective To describe nurses’ perception in relation to the quality of care and their work environment, as well as to describe their quality of sleep. To analyse the relationship between ward and work shift with nurses’ perception of their work environment, sleep quality and daytime drowsiness. Methods A multicentre, observational and descriptive study carried out between 2012 and 2014 in seven hospitals of the Spanish National Health System. Work environment, work satisfaction, sleep quality and quality of patient care were evaluated through validated tools. Results 635 registered nurses participated in the study. 83.7% perceived the quality of cares as good/excellent, and 55.1% rated the work environment of their hospital as good/excellent. PES-NWI classified 39% of hospitals as unfavourable and 20% as favourable. A 15.4% of the nurses had a high level of burnout and 58.3% had low burnout. Sleep quality was 6.38 for nurses working on day shifts, 6.78 for the rotational shifts and 7.93 for night shifts. Significant differences were found between subjective sleep quality score, sleep duration, sleep disturbances and daytime dysfunction. Conclusions In the provision of quality care services, there is a multitude of related factors such as shift, ward, satisfaction, and nurses’ perceptions of patient safety and sleep quality.
Databáze: OpenAIRE