Crossfunctional Teams in Product Development: Accommodating the Structure to the Process

Autor: Anne Donnellon
Rok vydání: 1993
Předmět:
Zdroj: Journal of Product Innovation Management. 10:377-392
ISSN: 1540-5885
0737-6782
DOI: 10.1111/1540-5885.1050377
Popis: This article reports the conclusions from a study of crossfunctional product development teams with emphasis on the implications for altering organizational structure to accomodate team process. A comparative study of teams in four U.S. firms, using anthropological and sociolinguistic methods, found that team work is inherently paradoxical. It poses numerous contradictions and paradoxes for individuals, teams, and organizations. At one of the research sites, tacit recognition of this reality and a conviction that teams were critical to product development led to a continuous accomodation of the organization to the requirements of team work and to impressive organizational outcomes. Conceptual and managerial lessons are drawn from this successful case and are offered here to help guide both future research and the actual implementation of team work in firms.
Databáze: OpenAIRE