The Impact of Employees’ Perceived Customer Citizenship Behaviors on Organizational Citizenship Behaviors: The Mediating Roles of Employee Customer-orientation Attitude

Autor: Misun (Sunny) Kim, Jichul Jang
Rok vydání: 2022
Předmět:
Zdroj: International Journal of Hospitality & Tourism Administration. :1-26
ISSN: 1525-6499
1525-6480
DOI: 10.1080/15256480.2021.2025191
Databáze: OpenAIRE