Popis: |
Channel dynamics for a sample of small retailers were examined with respect to these retailers' perceived control, conflict and satisfaction within the channel of distribution. The respondents were customers of a regional buying mart that is emerging as a new channel of distribution to retailers of apparel, furniture and giftware. These results revealed that small retailers experience greater control and satisfaction within this type of channel. In addition, conflict levels tended to be minimal and did not vary across retailer characteristics. |