Enterprise Social Media Use in Classroom Team Project: A Mixed-Methods Exploration of the Effects of Affordances on Team Productivity and Use

Autor:	Elisavet Averkiadi, Wietske Van Osch, Yuyang Liang, Leticia Cherchiglia
Rok vydání:	2021
Předmět:	Knowledge management business.industry Computer science media_common.quotation_subject Visibility (geometry) Context (language use) Team productivity Technology management Perception Social media Affordance business Team project media_common
Zdroj:	HCI in Business, Government and Organizations ISBN: 9783030777494 HCI (22)
DOI:	10.1007/978-3-030-77750-0_34
Popis:	This paper explores the adoption of a group-based Enterprise Social Media (ESM) tool (i.e., Microsoft Teams) in the context of a mid-sized undergraduate course in Information and Technology Management (ITM), thereby providing insights into the use and design of tools for group-based learning settings. The study used a mixed-methods approach—interviews, surveys, and server-side (i.e., objective) data—to investigate the effects of three core ESM affordances (i.e., editability, persistence, and visibility) on students’ perceptions of ESM functionality and efficiency, and in turn, on ESM-enabled perceived team productivity as well as the students’ level of system usage. Through leveraging a combination of qualitative and quantitative (both unobtrusive and self-reported) data, this paper aims to provide insights into the use of ESMs in group-based classrooms which is a theme of great importance given the need for high-quality online education experiences, especially during the current pandemic.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::6407d9ef6a0863b999537a991ca326cd https://doi.org/10.1007/978-3-030-77750-0_34 Zobrazit plný text záznamu