Improving Emergency Service Quality and Patient Safety Through the Use of Cross-Sectoral Digital Feedback Systems – An Overview

Autor: Andreas Klausen, Kristin Stanke, Antje Wulff
Rok vydání: 2023
Zdroj: dHealth 2023 ISBN: 9781643683867
Popis: Background: Feedback is essential for personal and professional development, also in emergency services. However, EMS usually ends at the interface with the emergency department, thus, the long-term effect of initiated emergency measures often remains unclear for emergency personnel. Digital, data-driven tools providing systematic feedback on patients’ outcome may be valuable to improve emergency service quality and patient safety. Objectives: To provide an overview about current approaches for cross-sectoral digital feedback systems in EMS. Methods: Literature review in PubMed/MEDLINE and Google Scholar in accordance with the PRISMA statement. Results: The search resulted in 567 articles out of which only three were identified as eligible. In only one study cross-sectoral feedback was used to improve quality. Conclusion: Although feedback is described as a method for improving the quality of the rescue service and feedback is also considered in the description of the requirements for digitization, there seems to be no technical implementation of a cross-sectoral feedback system so far.
Databáze: OpenAIRE