Experiencing disruptive behavior in a team using 'moles'

Autor: Daniel E. Krutz, James R. Vallino
Rok vydání: 2013
Předmět:
Zdroj: FIE
DOI: 10.1109/fie.2013.6685085
Popis: The ability to work on a team is a paramount skill for every engineer. The capability to understand, identify and work through team problems will significantly enhance the engineer's ability to deliver a high quality product on time and within budget. Far too often, however, the experience of working as a team, with its challenges, is overlooked in the student's education. The Department of Software Engineering at Rochester Institute of Technology introduced an activity in their Freshman Seminar course to help students work in a team-based environment. The specific focus was interacting with problematic team members. This team activity involved student “moles” covertly being inserted to act in a disruptive fashion. At the end of the activity, the teams reassembled to discuss the task the team had been assigned to do. The instructor revealed the role of the “moles” at this point, and the teams discussed the effect their behaviors had on team effectiveness and the strategies used to deal with the disruptive behaviors. The students have praised the activity, finding it to be different, exciting and educational. This paper describes the “mole” activity, our observations of the results, and provides suggestions for future use in coursework.
Databáze: OpenAIRE